2048 Clash — Support

2048 Clash: Puzzle Duel · developed by GONEXTSO

Questions, problems or feedback about the game? Write to us, in English or Turkish.

Contact us

Add your player tag (on your profile, under your name) and your platform, so we can find your account faster.

E-mail support

or write to support@gonextso.com

Common questions

  • Restore a purchase

    “No ads” comes back with Settings → Account → Restore purchases, signed in to the same Google Play or App Store account. Coins and other items stay in your game account and come back when you open the same account.

  • Play on another device

    Link Google or Play Games on Android, or Apple or Game Center on iPhone and iPad, in Settings → Account, then link the same account on the new device. If you don’t link an account, removing the game can lose your progress.

  • Refunds

    Purchases are made through Google Play or the App Store, and they handle refunds under their own policies.

    Google Play refunds →App Store: report a problem →

  • Delete your account

    In the game: Settings → Danger zone → Delete account. If you can’t open the game, follow the steps on the account deletion page.

    Delete account →